Effective Date: 08/07/2023
Thank you for visiting Chokhoanokho.com (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our Website. We are committed to respecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices.
- Information We Collect
1.1 Personal Information When you visit our Website, create an account, place an order, or communicate with us, we may collect certain personal information that can be used to identify you (“Personal Information”). This may include:
- Name
- Contact information (such as email address, phone number, and address)
- Payment information (such as credit card details)
- Demographic information (such as age, gender, and preferences)
1.2 Automatically Collected Information We may also automatically collect certain information about your device, browsing actions, and patterns when you interact with our Website. This may include:
- IP address
- Browser type
- Operating system
- Referring website
- Pages visited
- Time and date of access
- Use of Information
2.1 Personal Information We may use your Personal Information for the following purposes:
- Processing and fulfilling your orders
- Providing customer support
- Improving our products and services
- Personalizing your experience on our Website
- Sending you promotional offers, newsletters, and marketing communications
- Conducting research and analysis to enhance our business
2.2 Automatically Collected Information The automatically collected information is used to analyze trends, administer the Website, track user movements, and gather demographic information for aggregate use. This information helps us understand how visitors interact with our Website and enables us to enhance the user experience.
- Disclosure of Information
3.1 Service Providers We may share your Personal Information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are bound by confidentiality obligations and are only authorized to use your information as necessary to provide services to us.
3.2 Legal Requirements We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement agencies).
3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website before your information is transferred and becomes subject to a different privacy policy.
- Security
We take reasonable measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
- Your Choices
5.1 Account Information You may review, update, or delete your account information by logging into your account settings or by contacting us directly. However, please note that we may retain certain information as required by law or for legitimate business purposes.
5.2 Marketing Communications You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us. Please note that even if you opt-out, we may still send you non-promotional messages, such as order confirmations and customer service communications.
- Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to promptly delete the information from our records.
- Contact Us
If you have any questions or concerns about our Privacy Policy, please contact our customer support team via email or phone, as provided on our Website.
Please note that this Privacy Policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates.
We appreciate your trust in Chokho Anokho, and we are committed to protecting your privacy and safeguarding your personal information.